FAQ
Am I free to cancel whenever I want?
Yes, you are free to end your subscription at any moment. Just head over to your account settings to manage cancellations. And if you run into any issues, our support team (real people!) is always ready to help.
Is it possible to make videos for any niche?
Absolutely! You’re free to generate videos around almost any subject or niche that interests you. Just type in your niche to generate a script automatically, or paste your own script if it’s already prepared.
Are the videos unique?
Yes, they are! Unlike many platforms that recycle the same visuals repeatedly, our system generates fresh AI-powered content for every single video. That means each one is entirely unique. Even if two videos cover identical topics, the scripts and visuals will differ thanks to the our AI technology.
Am I able to customize the videos?
Definitely! Every element in your video can be adjusted to fit your needs. You’re free to modify the text, colors, images, background music, or even swap out templates and entire scenes. You can rearrange the order of scenes, insert new ones at any point, and even include your own video clip with voice narration to merge it seamlessly into the final result.
Do I have full rights to the videos I create?
Yes, once your video is created, it’s entirely yours. You can download it, share it across any platform, or even offer it as a service to your clients. You’re free to use it however you like.
Can I use the platform in different languages?
Yes, the platform supports all languages, while the voice-overs can be created in the following languages: English, Spanish, German, French, Italian, Portuguese, Polish, Turkish, Dutch, Swedish, Finnish, Danish, Norwegian, Czech, Hungarian, Greek, Hebrew, Ukrainian, Vietnamese, Chinese, Arabic, Hindi, Japanese, Russian, Korean.
Are there any restrictions on the type of content I can create?
Our AI includes an filter to block inappropriate material. However, we can’t fully guarantee that all outputs will be suitable for every audience. Please note that any content produced through the platform is your responsibility.
Is it possible to produce long-form videos with this?
Absolutely! You can generate extended videos with ease – there are no issues with creating longer content.
What exactly are image credits?
Our AI automatically generates images for your videos, but if an image doesn’t meet your expectations, you can create a new one using image credits. Each plan includes a set number of these credits, which refresh every 30 days. If you run out, you always have the option to buy additional credits.
What’s the subscription model like?
We provide several levels of paid plans. Unlike the free trial, these subscriptions let you produce more videos and remove the watermark from your content.
What’s your refund policy?
We’re unable to offer refunds due to the high costs involved in generating AI media. Our upstream providers charge for GPU processing time, and they don’t allow refunds – so we can’t either. Granting refunds would result in financial losses on our side. When you sign up, you agree to this no-refund policy. However, you’re free to cancel your subscription at any time, and it will end accordingly.
Can I upgrade or downgrade my subscription?
Yes, you can upgrade or downgrade your plan whenever you like. Upgrades apply right away, while downgrades will start at the beginning of your next billing cycle – so you’ll keep your current access until then. Just head to the billing section to choose a new plan. If you downgrade to a plan that includes fewer series, any extras beyond the limit will be automatically deactivated.
Do I need any video editing experience to use the service?
Not at all! The service is built specifically for people with no background in video editing. Our easy-to-use interface, combined with powerful AI tools, guides you step by step – handling everything from writing scripts to creating visuals and assembling the final video. You simply enter your text, choose your preferences, and the AI takes care of the rest. Most users get comfortable within minutes and can create professional-quality videos without any technical know-how. It’s like having an expert editor by your side.
What types of content can I make using the service?
The options are nearly limitless! You can transform blog posts into videos, turn podcasts into visual content, craft eye-catching TikToks from scratch, or build compelling product demos and explainer videos. The service’s AI can generate scripts from any input, suggest attention-grabbing hooks, and even auto-create videos based on your preferred content sources. If you’ve got the idea, the service can bring it to life.
What exactly does your service do?
Our service is an AI-powered video creation platform designed to help creators and businesses produce high-quality, faceless short videos in just minutes. It automates the entire process – from generating the script to selecting visuals, adding smooth animations, background music, and lifelike voice-overs. Depending on the product you choose, the AI can also handle scene layout, character visuals, and more. You simply set your preferences, and the AI does the rest – making video creation fast, easy, and professional.
How much creative control do I have over the AI-generated videos?
While the AI handles the heavy lifting, you’re always in full control. The service gives you a solid starting point with polished, engaging content – but you can personalize everything to suit your vision. Whether it’s adjusting the visuals, pacing, adding voice-overs, or including your branding, the platform gives you the flexibility to shape each video so it feels uniquely yours.
In what ways can the service help me expand my audience and grow my business?
The service acts as a powerful ally in boosting your reach and business visibility. Trained on millions of viral videos, our AI understands what captures attention and drives engagement. It helps you craft scroll-stopping hooks, visually striking content, and videos designed to be watched, liked, and shared – giving your brand the momentum it needs to grow.
How is the service different from other video creation tools?
Unlike conventional editors that demand time, effort, and editing know-how, the service uses cutting-edge AI to handle the complex parts for you. While many AI tools create generic videos, our platform focuses on crafting content optimized for engagement and conversions – drawing on insights from millions of successful videos.
Is my information secure when using the service?
Definitely. We prioritize your privacy and the protection of your data. The service uses industry-grade encryption and robust security protocols to safeguard both your content and personal details. Your information is never shared with third parties unless you’ve clearly given permission. You can concentrate on creating great videos – knowing your data is in safe hands.
How much time and effort does the service actually save?
Think of the service as your always-on, AI-powered video team. It takes care of everything – from spotting viral trends to writing scripts and assembling visuals. Tasks that once took hours or days can now be done in just minutes. And with the Automations feature, you can even let the platform generate videos automatically. It’s a huge time-saver for busy creators who still want top-quality results without the workload.
How does the service keep up with the latest in video creation?
Our team of AI specialists and video professionals is always innovating to keep the platform ahead of the game. We closely follow emerging trends, platform changes, and evolving best practices to make sure the service stays at the forefront of video creation. As the digital world changes, the service evolves right along with it – helping you stay competitive and consistently create standout content.
What should I do if I have questions or need assistance?
We’ve got your back! Our helpful support team – made up of experienced creators and video pros – is always ready to assist you. Whether you have a question, need advice, or just want to make the most of the service, we’re here to help. Live chat support is available during business hours for quick and friendly guidance.
What are the technical requirements to use the service?
The service runs entirely in the cloud, so there’s no need to install anything. It works smoothly on any up-to-date web browser like Chrome, Firefox, Safari, or Edge. All you need is a reliable internet connection and a computer or tablet. Since all the heavy lifting is done on our servers, you don’t need a powerful device to produce impressive videos.
Am I allowed to use the service for commercial projects?
Yes, absolutely! With any of the paid plans, you have full commercial rights to the videos you create. That means you can use them for marketing, social media, ads, and more – without needing to give credit. On the Free Trial, attribution to the service is required, but all paid plans include a commercial license with no attribution needed.
Can I earn money from the videos I create with the service?
Definitely! You’re free to monetize your videos on platforms such as YouTube, Instagram, TikTok, and more.
Are there restrictions on how many team members I can add?
Not at all! All our plans include unlimited seats, so you can invite as many team members as you like – at no extra cost.
How does the credit system work?
Credits are the platform’s virtual currency used to create videos. The number of credits used depends on the complexity of the task – for instance, generating a 1-minute AI Video might use around 13-15 credits, depending on the AI models you choose. Before generating anything, the system shows you how many credits will be used, so you can decide accordingly. Each subscription plan includes a monthly credit allowance that resets with every billing cycle. Higher-tier plans come with more credits and better value per credit.
Will my unused credits carry over to the next billing period?
No, unused credits don’t roll over. Whether you’re on a monthly or yearly plan, credits reset at the start of each new billing cycle.
How can i remove watermark of Videomat.com?
When your FREE Trial changes to Paid Paln, your video files will not have the Videomat.com watermark on.
What if i use my number of downloads per month?
You can either wait for the new subscription period to renew the monthly limits or you can renew your subscription at any time to reset the monthly limits.
What types of payment do you accept?
We accept PayPal, credit cards, debit cards.
You can also create projects from scratch, here's how to do it:
Videomat Features
Online
The tool and all the assets are accessible online. You don’t need to download and install any software on your desktop or mobile.
Easy to use
You don’t need to know any video specifications or techniques. You just follow easy steps and create video you need.
Complete
You will find lots of assets and editing possibilities in the Videomat® library to create the video clip you need. Ready to use animations, templates, video footages, music background, etc.
Online
The tool and all the assets are accessible online. You don’t need to download and install any software on your desktop or mobile.
Easy to use
You don’t need to know any video specifications or techniques. You just follow easy steps and create video you need.
Complete
You will find lots of assets and editing possibilities in the Videomat® library to create the video clip you need. Ready to use animations, templates, video footages, music background, etc.